The Emerald Grand Terms & Conditions


  • The details about menu and other services are attached with this agreement form
  • Government taxes and service charge would be charged extra as applicable
  • Guests will be responsible for their valuables; Hotel will not be responsible
  • Smoking is strictly not allowed at the venue
  • Function venue may be changed by the hotel at the last minute in case of any operational problem
  • The food & beverage shall be served till 1130 pm and the hall shall be vacated by 1200 midnight
  • Lunch time - 11:00am to 3:00pm, Dinner time - 7:00pm to 11:00pm, if any of the halls are used before or after the timings will have to pay extra charge on per hour basis.
  • In case of any damage to the property of Hotel Emerald Grand the party will bear the cost as fixed by the Hotel Emerald Grand management and will be settled by you before the closing of the function
  • Flower decoration, Lighting would be provided by the Hotel and no outside vendor is allotted, settlement of the same shall be done with the hotel
  • Advance & taxes as applicable would have to be borne and paid before the Front office gives a room on complimentary basis (wherever permissible).
  • If the hotel has reason that a function would affect the smooth functioning of the hotel business, security or reputation, Hotel Emerald Grand reserves the right to refuse or cancel the function.
  • Hotel Emerald Grand reserves the rights of admission of persons entering hotels facilities.
  • In the Unfortunate event that the client or their guest's behavior becomes indecent and unacceptable and causes embarrassment or discomfort to others, [guests or hotel staff the management of the hotel reserves the right to have the individual or individuals removed from the hotel’s premises.
  • The hotel will not be responsible for the loss of valuable items displayed overnight, during the event and the period when there are no guests on the premises.
  • The client is liable to pay for any damage caused to Hotel Emerald Grand, Dehradun property or equipment either by the client or clients guest attending the event and the hotel reserves the right to ask for a damage deposit for any damage is caused
  • Fire Arms / Weapons are not allowed in the Hotel premises
  • We agree that jointly with hotel representative our authorized signatory will count the plates and sign on the Control Sheet. However, in case of any increase in number of guests over the guaranteed figures we will be informed from time to time.

"We thanks you for considering Hotel The Emerald Grand"

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